Auto Glass Repair & Windshield Replacement throughout Michigan (MI)

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Mistake #1: Choosing a company based solely on a low price.
Low price is not always the best value. (1) Low price can be the bait that attracts your initial phone call. But when you arrive at the place of business, you find out the product is a "leader" meaning it’s not something most people would want. Then, you’re pressured into paying much more. (2) The price you were quoted might not be for a "complete" system but instead, a "stripped down model" without the features you really wanted in the first place. Rarely does the consumer know this and when told, asks for a complete package which winds up costing much more. (3) Low price can also mean the company is installing an inexpensive, inferior quality product. The problem here is that you won’t see the problems right away – problems like sloppy installations, poor product or just becoming difficult to use as time goes on may show up several weeks or months later.

Mistake #2: Choosing a company based on a single phone call.
Instead, pay a visit to their place of business and ask them for a recommendation and a written quotation. Most reputable shops will have several models to choose from, starting with basic to deluxe. After they find out what your needs are, have them show you exactly what your choices are. Have them demonstrate some of their installations and various models to you. Then you’ll know exactly what’s right for you – and won’t be the victim of high-pressure tactics when you arrive for your installation.

Mistake #3: Choosing a company whose installers aren’t certified by the Mobile Electronics Certification Program (MECP).
If your installer isn’t a close friend, you probably won’t know whether or not he/she has the knowledge to do a proper installation, giving you years of trouble free performance. If you want to be sure you’re hiring a competent professional, make sure he/she is MECP certified. The MECP installer must earn their certification through study, experience and the successful completion of formal, written examinations. In effect, installers who are MECP certified have earned a college degree in vehicle security and electronics.

MISTAKE #4: Choosing a company that doesn’t offer a "risk-free" money back guarantee.
Every company should be fully accountable for its work. If you aren’t pleased in every way, you shouldn’t have to pay for it. Period. Not all companies offer a guarantee. Or, if they do, it may be confused with a "limited warranty," something like: "we’ll cover the material for this amount of time," which means you’ll probably get stuck paying for the labor. Ask the company you are considering working with if a written, money-back guarantee, as well as a warranty covering the product and the installation is included. Ask to see a copy of it, study it carefully, find out what is covered, what is not, and for how long and then decide if it is right for you.

MISTAKE #5: Choosing a company without getting comments or references from its past clients.
Any company can say anything about its past jobs. Sadly, some of what they say may not be true. Make sure you ask for references or read comments from current and past customers. By doing so, you’ll get a much better feel for the integrity and honesty of the company.

MISTAKE #6: Choosing a company with little or no experience in the security/electronics business or one where it is done only as a sideline.
The product you purchase is only as good as the person that installs it and the company that backs it up. Some companies come and go and may have been in business less than a year or two. Their customers are stuck with an off brand, low quality product and a worthless "lifetime warranty" that’s not worth the paper it’s written on and may also had poor installations resulting from inexperienced technicians.